Delete your Tuned account
You can delete your account and the data tied to it at any time. Deletion is permanent and cannot be undone.
In the app
- Open Tuned and tap your profile, top right.
- Go to Settings, then Account.
- Under Your data, tap Delete account.
- Confirm. Your account and its data are erased straight away.
By email
If you cannot open the app, email support@tunedremote.download from the address on your account, or tell us enough to identify your account, and we will delete it within 30 days.
What gets deleted
- Your account and sign-in keys.
- Your profiles, watchlist, reminders and viewing history.
- Your rooms and paired TV devices.
- Your household, when you are its only member. A shared household keeps working for the others, and its ownership passes to another member.
Our database backups are kept for up to 14 days, so deleted data can remain in a backup until it expires. Backups are used only to recover the service.
Subscriptions
A paid plan is billed by Google Play or the App Store, not by Tuned. Deleting your account does not cancel it, so cancel the subscription in the store first: open the Play Store or App Store, go to Subscriptions, and choose Tuned.
More in our Privacy Policy.